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Information

Your Data Rights

Effective July 2026 · Published by PsychSupport & Educational Services
GDPR Art. 15–22 HIPAA §164.524 / §164.526 CCPA / CPRA FERPA §99.10

What you can request

  • Access — a copy of personal data we hold about you.
  • Correction — fix inaccurate or incomplete data.
  • Portability — receive your data in a portable format (PDF + HL7 FHIR JSON).
  • Erasure — delete data not subject to legal retention.
  • Restriction — limit how we use specific information.
  • Objection — to processing based on legitimate interest or direct marketing.
  • Withdraw consent — where processing relies on consent.

How to submit

Sign in and use the Profile & Privacy page in your portal, or contact our Data Protection Officer through the contact form.

Response time

We respond within 30 days (GDPR / HIPAA). For complex requests we may extend by 60 days and will let you know.

Identity verification

To protect your data we will verify your identity before fulfilling a request. For minors, parental consent is required where applicable.

Right to complain

You may lodge a complaint with your national supervisory authority (ICO, CNIL, BfDI, OCR for HIPAA, etc.) at any time.

Questions or concerns?

Our Data Protection Officer / Privacy Officer responds within 30 days.

Contact us Exercise a data right